Frequently asked questions
Find the answer on all your questions
How do I clean my ChromaLuxe and Unisub panels ?
Fingerprints or dust? Here is the best way to clean them ...
Times and temperatures list for small format products
Use the correct times and temperatures to sublimate your small format items.
7 mobile apps to create stunning sublimation items
Watch our video that reveals 7 mobile apps to create stunning sublimation items
Are your products suitable for outdoor use?
Yes you can, but only with our new substrate, called ChromaLuxe EXT
How to install kickstands in wooden photopanels?
Learn in 4 easy steps how to insert kickstands in a wooden photo panel.
Does my ChromaLuxe metal print need to be framed?
ChromaLuxe prints are very scratch resistant & waterproof, so they don't need to be protected under glass.
Do you offer printing services for me?
ChromaLuxe and Unisub are our product brands. If you want to let print ...
What paper do I need to use to achieve optimum output?
The paper used for sublimation printing is very important...
Can I print now and sublimate next week?
As a rule, this is not recommended. But it is possible. More...
How do I remove dust and fingerprints from my panels?
Clean them with any product. Read more here...
How long must paper prints dry before sublimation?
The prints must be dry before sublimation. How long...
What file settings do I need to use for preparing my digital images?
Find out the best way to save your files.
Why is the correct ink so important for my output?
To have optimum output, you need to use the correct ink.
How do I make sure my print covers the entire surface of the product?
Add a 'bleed'. Find out how...
Do I need to laminate or varnish my panel after production?
Find out how fast you can produce ChromaLuxe metal panels
Do you also sell sublimation products for textile ?
No, we don't. This support portal only has information for sublimation on rigid materials.