Frequently asked questions
6 ways to achieve better print quality on an Epson SureColor F
Double check your configuration to achieve the best print quality
Are your products suitable for outdoor use?
Yes you can, but only with our new substrate, called ChromaLuxe EXT
Add a subframe to your ChromaLuxe panel
A professional way to hang up your ChromaLuxe panel on a wall
Can I use my own printer to print for sublimation and regular inkjet paper?
No, you need a dedicated printer for sublimation. Find out why…
Do I need to laminate or varnish my panel after production?
Find out how fast you can produce ChromaLuxe metal panels
Time and temperatures list for large format products
Download our PDF files for your heat press with our recommended settings.
How to install the Wasatch SoftRIP Cloud Imaging Configurations
Learn how to install Wasatch Cloud ICC color profiles for your sublimation printer.
How long must paper prints dry before sublimation?
The prints must be dry before sublimation. How long...
How do I clean my ChromaLuxe and Unisub prints ?
Fingerprints or dust? Here is the best way to clean them ...
What dimensions does my room need to install a large format sublimation printer?
It depends on which printer. More...
What paper do I need to use to achieve optimum output?
The paper used for sublimation printing is very important...
I want to become a Certified ChromaLuxe lab.
What do I need to become a Certified lab? (only available in EMEA area).
Can I print now and sublimate next week?
As a rule, this is not recommended. But it is possible. More...
How do I make sure my print covers the entire surface of the product?
Add a 'bleed'. Find out how...
What dimensions does my room need to install a large format heat press?
It depends on which press. More...
How do I remove dust and fingerprints from my panels?
Clean them with any product. Read more here...
What file settings do I need to use for preparing my digital images?
Find out the best way to save your files.
Why is the correct ink so important for my output?
To have optimum output, you need to use the correct ink.
Does my ChromaLuxe metal print need to be framed?
ChromaLuxe prints are very scratch resistant & waterproof, so they don't need to be protected under glass.
Do you offer printing services for me?
ChromaLuxe and Unisub are our product brands. If you want to let print ...
Which RIP applications can I use to print ChromaLuxe?
We support currently two software RIP's that meet the requirements ...
How to install kickstands in wooden photopanels?
Learn in 4 easy steps how to insert kickstands in a wooden photo panel.
Do you also sell sublimation products for textile ?
No, we don't. This support portal only has information for sublimation on rigid materials.